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Refund Policy
Refund Policy for Dmizy
We believe in full transparency please review our refund policy before purchasing a subscription.
1. Overview
At Dmizy, we provide a free plan that allows users to test all core features of the product, including lead generation, outreach automation, and reply tracking. The main difference between free and paid plans is the removal of limitations and increased usage capacity. By upgrading to a paid plan, you acknowledge that you have had the opportunity to test the product and understand how it works.
No Refund Policy
Due to the nature of digital products and instant access to features, all payments are final and non-refundable once a subscription is activated. This policy applies because: Users can fully test the product before upgrading Paid plans only expand usage limits and remove restrictions There is no hidden functionality locked behind payment
Exceptions
Refunds may only be considered in rare cases where:
A technical issue prevents the core functionality of the tool
The issue is not resolved within a reasonable of 24h timeframe
The issue is confirmed by our support team
We reserve the right to determine eligibility for refunds based on the situation.
Support Commitment
Before any refund request is evaluated, users are expected to:
Contact our support team
Provide clear information about the issue
Allow time for troubleshooting and resolution
Our goal is always to fix the issue and ensure the product works as expected.
Subscription Management
You are responsible for managing your subscription.
Subscriptions may renew automatically unless canceled
You can cancel at any time to avoid future charges
Canceling does not entitle you to a refund for the current billing period
Contact
If you believe you qualify for an exception or need help, please contact us:
support@dmizy.com
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